#APPLI329922

Applications Analyst II - Full Time

2024-11-13
  • Location NATCHEZ, MS (Merit Health Natchez)
    Full Time
  • Department Data Processing
  • Field Information Technology

  • Location NATCHEZ, MS (Merit Health Natchez)

  • Department Data Processing

  • Field Information Technology

  • Full Time

Job Description

  • Addresses and resolves basic incidents and tasks as notified via IT ticket portal or incoming helpdesk calls
  • Engages and escalates issues to other departmental resources to resolve issues in an expedient manner
  • Install and/or repair computer hardware and software, image computers based on imaging standards of facility, and run diagnostic hardware programs to detect issues of computers/laptops
  • Install and/or repair peripheral devices based on needs of various departments
  • Updates job knowledge by participating in educational opportunities; reading professional publications
  • Utilize available vendor support relationships to maximize functionality and sustainability of various systems and applications
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