Collections Specialist I (Remote)

As a Collections Specialist at Community Health Systems, you’ll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including health insurance, flexible scheduling, 401k and student loan repayment programs.

Required:

A minimum of six months of related experience is required.

Proficiency with Microsoft Word

Education: High School Diploma or equivalent

About the Opportunity:

Essential Duties and Responsibilities:

• Follow-Up and Collections: Manage all aspects of follow-up and collections, including making telephone calls, accessing payer websites, and verifying adjudication.
• Account Review and Resolution: Review account information and system applications to determine appropriate actions, identify issues, and suggest resolutions.
• Documentation: Accurately and thoroughly document all collection activities performed.
• Patient Contact: Initiate telephone or letter contact with patients to obtain additional information as needed.
• Internal Coordination: Coordinate with internal departments to resolve ongoing issues.
• Professional Development: Attend and participate in meetings, training seminars, and in-services to enhance job knowledge.
• Communication: Respond promptly to emails and telephone messages. Communicate issues to management, including payer, system, or escalated account issues.
• Performance Evaluation: Participate in the monthly, quarterly, and annual performance evaluation process with the Supervisor.
• Additional Duties: Perform all other duties as assigned or requested.

This is a full time, onsite position at Shared Services Center - Sarasota in the Collections Department. 

We know it’s not just about finding a job. It’s about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 70 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.