Eligibility Representative

Eligibility Representative position for qualified individuals at Tennova Health - Clarksville in the Eligibility Screening Services Department for qualified individuals at Tennova Health - Clarksville in the Eligibility Screening Services Department.

Job duties include:

• screening referred self-pay patients for programs such as Medicare, Medicaid, Medicaid for nursing home placement, Crime Victims, vocational rehabilitation, QMB, SSI, and any/all other third party coverage including other available local, state, and federal programs in addition to the hospital’s financial assistance program
• providing point of service collections for self-pay patients, patients who have balances after insurance or Medicare payments, and patients that do not qualify for any programs/coverage.

 ESS is an Equal Opportunity Employer

 Minimum qualifications:

• at least 1 year of healthcare or customer facing experience
• proficiency in Microsoft Word and Excel
• type at least 80 wpm
• attention to detail
• ability to multitask
• meet productivity standards
• comply with hospital policies
• have reliable transportation as well as proof of valid license and auto insurance
• drug test required as well as passing a background check
• Bilingual in Spanish is preferred
• Prior experience in collections and knowledge of HIPAA,EMTALA, and PHI are a plus.