Manager Med Staff Affairs

Job Summary:  Under the general direction of the Medical Director, serves as Lutheran Hospital's liaison for the Medical Staff to coordinate credentialing, assist Medical Staff Officers with duties/responsibilities as necessary, coordinate medical staff committee appointments/activities, assist in developing and maintaining Medical Staff Bylaws and Rules and Regulations, and act as daily supervisor to other Medical Staff Assistance personnel.

Serves as Manager for the Lutheran Health Network Credentialing Center, including the assignment of duties to Medical Staff Office personnel throughout the Network.  Develops and maintains the network policies and procedures relating to the centralized credentialing center.  Serves as administrator of the network's credentialing software program.

Minimal Acceptable Job Qualifications: 

Licensure:  None is required.

Certification/Registration:  Pursuit of Medical Staff Coordinator certification by NAMSS (National Association Medical Staff Services) as soon as qualified per NAMSS guidelines.  

Experience:  Three to four years progressively more responsible experience in providing advanced secretarial support at the professional level, plus experience in Medical Staff credentialing, privileges and related committee processes.  Previous experience in a leadership or program management role.  

Education:   Minimum of a high school diploma or its equivalent (GED).  Course work or training in office operations including typing, transcription, office procedures and computer systems.

Job Knowledge & Skills:  Must demonstrate thorough knowledge of Medical Staff organization activities and related bylaws and regulations, as well as working knowledge of medical terminology.

Requires strong knowledge of parliamentary procedures and a high level of typing (65 wpm as demonstrated by successful completion of test administered by Human Resources) and transcription skills for processing of committee minutes; knowledge of shorthand helpful.

Requires analytical and organizational skills in order to stay abreast of current regulations for hospital medical staff; and coordinate financial and committee related activities of various medical staff groups.

Demonstrates strong interpersonal and communication skills, verbal and written, necessary to interact effectively with all internal and external unit customers, as needed.  Must demonstrate working knowledge of the English language, both verbal and written.