Lutheran Downtown Hospital


Fort Wayne, IN

Lutheran Downtown Hospital

#104968

House Supervisor- Part Time

2025-03-28

Job Details

  • Location
    Fort Wayne, IN

    Lutheran Downtown Hospital

  • Hours
    Part Time

Job Description

Job Summary 

The Supervisor, House - RN provides critical leadership during assigned shifts to oversee hospital operations and ensure the delivery of safe, high-quality patient care. This role acts as the administrative point of contact during non-business hours, including evenings, nights, weekends, and holidays. The Supervisor coordinates patient flow, manages staffing, addresses emergencies, and ensures compliance with hospital policies and regulatory standards, serving as a resource for clinical and non-clinical staff. 

Essential Functions

  • Oversees hospital operations during assigned shifts, ensuring appropriate staffing levels across departments to meet patient care needs.
  • Monitors hospital census, coordinates admissions, discharges, and transfers, and ensures optimal bed utilization.
  • Acts as the administrative point of contact for staff, patients, and families during non-business hours, addressing inquiries, resolving conflicts, and providing support.
  • Responds to emergencies, crises, and critical patient care issues, coordinating resources and personnel to ensure safety and quality care.
  • Serves as the incident commander in disaster situations until relieved by a senior leader, ensuring effective communication and resource allocation.
  • Supervises nursing staff, providing clinical guidance, oversight, and support to ensure proper delegation and care delivery.
  • Promotes efficient use of organizational resources to deliver cost-effective and safe patient care services.
  • Ensures compliance with hospital policies, procedures, and regulatory standards, identifying and addressing deviations.
  • Handles patient and family complaints and inquiries with professionalism, empathy, and appropriate resolution strategies.
  • Completes and validates the midnight census, ensuring accurate patient counts and bed status are reported.
  • Conducts hospital rounds to assess staff and patient needs, ensuring adherence to safety protocols and quality standards.
  • Facilitates communication between staff, physicians, and administration to resolve issues and maintain operational efficiency.
  • Provides administrative decision-making support in the absence of department managers or senior administrators, escalating critical issues to the Administrator on Call (AOC) as needed.
  • Identifies opportunities for performance improvement and assists in implementing initiatives to enhance care delivery and patient satisfaction.
  • Monitors and maintains an adequate supply of resources, ensuring staff have the tools necessary to provide quality care.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Qualifications

  • Associate Degree in Nursing required
  • Bachelor's Degree or higher in Nursing preferred
  • 2-4 years of clinical nursing experience in the acute care environment required
  • 0-2 years of prior leadership or supervisory experience preferred

Knowledge, Skills and Abilities

  • Strong clinical knowledge and the ability to manage complex patient care situations.
  • Effective leadership and decision-making skills in high-pressure and emergency situations.
  • Proficient in managing hospital operations, including staffing, patient flow, and resource allocation.
  • Excellent communication and interpersonal skills to foster collaboration among staff, physicians, and administration.
  • Knowledge of hospital policies, regulatory standards, and best practices in patient care.
  • Strong problem-solving and critical-thinking skills to address operational and patient care challenges.
  • Ability to handle sensitive patient and family concerns with professionalism and empathy.

Licenses and Certifications

  • RN - Registered Nurse - State Licensure and/or Compact State Licensure required
  • BCLS - Basic Life Support required and
  • ACLS - Advanced Cardiac Life Support required
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