Collections Clerk

Job Description

Job Summary 

Manages and oversees the collection of overdue payments from customers or clients. Works in close collaboration with the finance or accounts receivable department to secure timely payment of outstanding debts, keeping precise records, and promoting efficient cash flow. 

Essential Functions

• Collecting self-pay balances from debtors on accounts
• Effectively analyze assigned accounts using AS400, Meditech, Accurint, directory assistance and credit reports to collect accounts in full
• Handle all inbound and outbound calls with courtesy and professionalism
• Adhere to all local, state and federal laws that apply to our industry
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• 0-1 years preferred

Knowledge, Skills and Abilities

• Ability to read and comprehend simple instructions, short correspondence, memos and emails.
• Ability to effectively present information in one-on-one and small group situations
• Ability to interact with the general public

Licenses and Certifications

• Collector Certification preferred